Students may cancel a class up to 48 hours before the scheduled start time. A $25 administrative fee will apply for cancellations initiated by the student.
No refunds will be issued once the class has started or after rescheduling. Failure to attend a scheduled class without prior notice ("No Call, No Show") will not qualify for any refund.
Approved refund requests are processed within 7 business days. Submit requests within 60 days of payment. Refunds will be mailed by check to the provided address.
Students with expired certification cards are encouraged to enroll in the full provider course. However, those with cards expired for less than 6 months may opt for the renewal course, provided the following conditions outlined by the American Heart Association are met: